What to Look for in a Good Accountant: A Guide for Business Owners

Working with the right accountant is one of the most important decisions you’ll make as a business owner. Why? Because running a business is demanding—you’re juggling countless tasks with limited time. That’s why knowing what to look for in a good accountant can make all the difference. When you find someone you trust to manage your financials, you gain valuable time and peace of mind to focus on growing your business.

But what qualities should you expect in an accountant? Let’s break down the key traits to look for.

Clear and Responsive Communication

First and foremost, a good accountant should be easy to reach and quick to respond. When you have a pressing question or need urgent advice, are they available?

Ask yourself:

Do they answer emails or phone calls promptly?
Are they proactive in keeping you updated?
Or do you feel like you’re being ignored?

Reliable communication builds trust and ensures your business runs smoothly without unnecessary delays.

A Strong Professional Relationship

Trust is essential. You’re entrusting this person with your company’s finances and tax affairs, so you should feel confident in their skills and integrity.

A good accountant will:

Make you feel supported and valued
Take the time to understand your business
Work collaboratively to help you achieve your goals

If you’re unsure about their competence or commitment, it may be time to reconsider the relationship.

Organisational Skills That Save You Stress

Filing accounts and taxes at the last minute causes avoidable stress—and possibly penalties. A well-organised accountant will:

Submit documents ahead of deadlines
Give you time to prepare for tax payments
Keep your financial records in order year-round

Strong organisation doesn’t just keep you compliant—it gives you clarity and control over your finances.

Shared Values and Business Ethos

Another important aspect of what to look for in a good accountant is alignment of values. Do you and your accountant share a similar work ethic, communication style, or long-term outlook?

When you’re on the same page, you’re more likely to build a productive, long-term partnership. This alignment also makes it easier to collaborate on decisions that affect your business.

Real Value for Money

Cost shouldn’t be the only factor when choosing an accountant—but value certainly should be.

A great accountant:

Helps you avoid HMRC penalties by filing on time
Spots opportunities to reduce your tax liability
Provides business advice that saves or makes you money

Cheap accountants might not offer these benefits—and in some cases, they may not even be properly qualified.

A Lasting and Mutually Beneficial Relationship

In our experience, the best accountant–client relationships are built on mutual respect and clear expectations. When both parties are well matched, the relationship is not only productive but long-lasting and profitable for both sides.

See What Our Clients Say

Choosing the right accountant can transform how you run your business. We’re proud of the relationships we’ve built and the results we’ve delivered.

👉 Visit our testimonials page to see what our clients have to say about working with us.

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